PYMNTS Study

What Makes a New Card Win the Wallet?

What Makes a New Card Win the Wallet?
What Makes a New Card Win the Wallet?
August 19, 2026  |  Digital Payments

A card can earn top billing in a customer’s wallet or disappear behind an expired gift card. The difference often starts with the first tap...

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Better AI Prompts Turn Consumer Experiments Into Habits
Better AI Prompts Turn Consumer Experiments Into Habits
August 19, 2026  |  Artificial Intelligence

Generative artificial intelligence is becoming a more useful tool for consumers not just because the technology is improving, but also because consumers are getting better...

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The Five-Day Gap Hiding Inside B2B Payments
The Five-Day Gap Hiding Inside B2B Payments
August 18, 2026  |  Disbursements

The basic, traditional architecture of a business disbursement has historically contained an unusual gap. Companies can decide that money should move long before the recipient...

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61% of Consumers Would Consider AI-Recommended Financing
61% of Consumers Would Consider AI-Recommended Financing
August 18, 2026  |  Consumer Insights

Artificial intelligence may win a place at the Pay Later checkout by recommending the financing, then letting the shopper make the final call. New PYMNTS...

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Rising Fuel Costs Change How 64% of Workers Work
Rising Fuel Costs Change How 64% of Workers Work
August 18, 2026  |  Consumer Finance

A posted hourly wage can overstate what a shift is worth to the person being asked to work it. Get the Full Story Complete the...

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42% of Stablecoin Holders Want Crypto for Major Purchases
42% of Stablecoin Holders Want Crypto for Major Purchases
August 17, 2026  |  Cryptocurrency

Cryptocurrency’s path into everyday commerce may look familiar via a card in a wallet, a purchase at the register and digital assets moving behind the...

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Merchants Find Revenue Hiding Behind the Decline Button
Merchants Find Revenue Hiding Behind the Decline Button
August 14, 2026  |  Real-Time Payments

In a fragmented payments environment, how intelligently infrastructure decides what should happen to every transaction is becoming a key definition of payments performance and success....

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Younger Members Push Credit Unions Toward Crypto Services
Younger Members Push Credit Unions Toward Crypto Services
August 14, 2026  |  Credit Unions

Crypto has a funny way of arriving before the meeting agenda catches up. Many credit union members have already made room for it, even as...

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