PYMNTS Study

87% of Merchants Say Checkout Still Falls Short

87% of Merchants Say Checkout Still Falls Short
87% of Merchants Say Checkout Still Falls Short
June 18, 2026  |  Consumer Insights

A collaboration between PYMNTS Intelligence and Visa Acceptance Solutions, the “2026 Global Digital Shopping Index: Merchant Edition” examines how merchants are adapting to a retail environment where...

READ MORE >
61% of Consumers Would Let AI Pick Pay Later Options
61% of Consumers Would Let AI Pick Pay Later Options
June 17, 2026  |  BNPL

“The Pay Later Ecosystem Report: Consumers Will Let AI Recommend Pay Later, But They Want Control” examines how artificial intelligence could change the way consumers...

READ MORE >
60% of Healthcare Firms Turn to AI Chatbots Before Further Automation
60% of Healthcare Firms Turn to AI Chatbots Before Further Automation
June 16, 2026  |  Chatbots

Healthcare’s first big use of enterprise artificial intelligence is not a moonshot. It is a pressure valve. Get the Full Story Complete the form to...

READ MORE >
Consumers Keep Fun in the Household Ledger
Consumers Keep Fun in the Household Ledger
June 16, 2026  |  Economy

The cutback economy is proving less about consumer retreat than consumer prioritization. Get the Full Story Complete the form to unlock this article and enjoy...

READ MORE >
$252 Billion in Healthcare Payouts Are Waiting for Faster Rails
$252 Billion in Healthcare Payouts Are Waiting for Faster Rails
June 15, 2026  |  Real-Time Payments

A collaboration between PYMNTS Intelligence and Visa Direct, “The Power of Now: Moving At The Speed Of Life: Why Real-Time Payments Matter For Healthcare Insurance...

READ MORE >
32.7% of Gen Z Business Owners Pick Email for Card Support
32.7% of Gen Z Business Owners Pick Email for Card Support
June 15, 2026  |  Credit Cards

Small business owners have a message for the companies that issue business credit cards. They want digital tools, but keep a human nearby. Get the...

READ MORE >
Credit Unions Need AI Chat to Stay in the Conversation
Credit Unions Need AI Chat to Stay in the Conversation
June 12, 2026  |  Artificial Intelligence

Financial institutions once competed on branch networks, interest rates and, later, mobile apps. Get the Full Story Complete the form to unlock this article and...

READ MORE >
The AI Shopping Cart Rolls Faster Outside the US
The AI Shopping Cart Rolls Faster Outside the US
June 12, 2026  |  Retail

Two years ago, a shopper researching a new pair of running shoes might have started on Google, clicked through a few retailer websites and eventually...

READ MORE >