PYMNTS Study

36% of Gen Z Used a Digital Wallet for Their Latest Retail Purchase

36% of Gen Z Used a Digital Wallet for Their Latest Retail Purchase
36% of Gen Z Used a Digital Wallet for Their Latest Retail Purchase
August 10, 2026  |  Consumer Insights

Consumers under the most financial pressure aren’t abandoning the checkout. They’re choosing payment tools that can give them more control over it. Get the Full Story Complete the form...

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57% of Firms in Payment-Heavy Industries Face More Fraud
57% of Firms in Payment-Heavy Industries Face More Fraud
August 10, 2026  |  Fraud Prevention

Faster payments can feel like a victory lap until fraud reaches the finish line first. Businesses want money to move in seconds, but their defenses...

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Financial Firms Put AI to Work Across 27 Tasks, Study Finds
Financial Firms Put AI to Work Across 27 Tasks, Study Finds
August 07, 2026  |  Artificial Intelligence

Financial services firms are finding their strongest artificial intelligence results in the parts of the business customers rarely see. Get the Full Story Complete the...

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Consumer Expectations for Economy Jump 4.1 Points as Personal Finance Optimism Lags
Consumer Expectations for Economy Jump 4.1 Points as Personal Finance Optimism Lags
August 07, 2026  |  Economy

The economy is beginning to inspire confidence again, but Americans are not convinced that confidence will arrive in their own wallets anytime soon. Get the...

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63% of SMBs Turn to Cards for Payment Protection
63% of SMBs Turn to Cards for Payment Protection
August 06, 2026  |  SMBs

Small businesses don’t appear to need more payment options as much as they need better control over when money leaves the business. Get the Full...

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AI Finds the Deal, Shoppers Still Make the Call
AI Finds the Deal, Shoppers Still Make the Call
August 05, 2026  |  Retail

When it comes to retail shopping, consumers are largely using artificial intelligence as a shortcut through the growing complexity of eCommerce rather than as a...

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Payment Choice Now Defines The New American Shopper
Payment Choice Now Defines The New American Shopper
August 05, 2026  |  Consumer Insights

American shoppers aren’t waiting for retail to catch up. They’re already using mobile devices and AI to find products, compare choices and decide where to...

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Payment Friction Costs Middle Market Firms Nearly 2% of Annual Revenue
Payment Friction Costs Middle Market Firms Nearly 2% of Annual Revenue
August 05, 2026  |  Digital Payments

Payment friction rarely arrives as one clearly identifiable expense. That’s probably why most executives think about payment friction as an inconvenience and not a hidden-in-plain-sight...

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