PYMNTS Study

7 in 10 Urban Consumers Live Paycheck to Paycheck
7 in 10 Urban Consumers Live Paycheck to Paycheck
May 24, 2023  |  Consumer Finance

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There’s a Massive Urban-Rural Divide in Digital Healthcare — and It’s Growing
There’s a Massive Urban-Rural Divide in Digital Healthcare — and It’s Growing
May 23, 2023  |  Connected Economy

On Jan. 27, the Federal Communications Commission published a report and order expanding access to digital healthcare tools in rural America. The report acknowledged that...

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Consumers See Summer Travel as Essential but Look for Bargains
Consumers See Summer Travel as Essential but Look for Bargains
May 22, 2023  |  Travel Payments

Despite earnings losses, carriers predict soaring demand as the United States enters the summer travel season. Get the Full Story Complete the form to unlock...

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QSR Subscriptions Take a Bite out of Meal Kit Market Share
QSR Subscriptions Take a Bite out of Meal Kit Market Share
May 22, 2023  |  Subscriptions

Quick-service restaurants (QSRs) are finding new ways to take the need to make meals off consumers’ plates as they develop subscription models in direct challenge...

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Half of Merchants Say Managing the Cost of Chargebacks Is Their Biggest Problem
Half of Merchants Say Managing the Cost of Chargebacks Is Their Biggest Problem
May 22, 2023  |  Fraud Prevention

When half of merchants report wrestling with their most costly and contentious problem, it demands attention. Chargebacks are just such an issue and one that...

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Millennials Will Use Their Bank Accounts to Pay Merchants If It Comes With Rewards
Millennials Will Use Their Bank Accounts to Pay Merchants If It Comes With Rewards
May 22, 2023  |  Payments Innovation

Consistency and ease of use have made online bank transfers popular for paying recurring bills. However, one-quarter of consumers who tried online bank transfers, also...

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Nearly Three-Quarters of Cardholders Negatively View Retailers and Restaurants That Add a Credit Card Surcharge
Nearly Three-Quarters of Cardholders Negatively View Retailers and Restaurants That Add a Credit Card Surcharge
May 19, 2023  |  Consumer Insights

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Even Discount Retail CEOs Say Shoppers Are Pulling Back   
Even Discount Retail CEOs Say Shoppers Are Pulling Back   
May 19, 2023  |  Retail

Amid inflation, shoppers are actively seeking out affordable options. This trend has prompted consumers to search for merchants whose prices are in line with their...

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Scaling Digital Healthcare Could Be Big Business as Consumers Seek Simplicity
Scaling Digital Healthcare Could Be Big Business as Consumers Seek Simplicity
May 19, 2023  |  Healthcare

Consumers are clamoring for a unified system to manage their health but nothing yet fits the bill. Get the Full Story Complete the form to...

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