PYMNTS Study

Consumers Ready To Look Past Passwords To Keep Digital Bank Accounts Secure
Consumers Ready To Look Past Passwords To Keep Digital Bank Accounts Secure
November 22, 2021  |  Authentication

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Only 10% of Banks Support Crypto — Usually Bitcoin — for Cross-Border Deals
Only 10% of Banks Support Crypto — Usually Bitcoin — for Cross-Border Deals
November 19, 2021  |  Cryptocurrency

Despite the availability of new payment options, many financial institutions (FIs) lag behind marketplace interest in cross-border payments innovations, especially when providing B2B access to...

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Study: Nearly Half of US Consumers Are Already Holiday Shopping
Study: Nearly Half of US Consumers Are Already Holiday Shopping
November 19, 2021  |  Retail

Santa has yet to ride down 34th Street in the Macy’s Thanksgiving Day Parade and the turkey has yet to be carved, but nearly 50%...

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Merchants Stand to Lose $2.2 Billion By Not Offering Consumers a Better Subscription Experience
Merchants Stand to Lose $2.2 Billion By Not Offering Consumers a Better Subscription Experience
November 19, 2021  |  Subscription Commerce

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Instant Payouts to Consumers from Businesses Tripled in 2021
Instant Payouts to Consumers from Businesses Tripled in 2021
November 17, 2021  |  Disbursements

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59% of CFOs Say Digital Payments Key to Better Balance Sheets
59% of CFOs Say Digital Payments Key to Better Balance Sheets
November 16, 2021  |  B2B Payments

U.S. businesses are using digital channels to make and receive more payments than ever, using supplier portals, app-based payments and other online methods to send and receive...

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64% of B2B Firms Plan to Increase Their eCommerce Investments
64% of B2B Firms Plan to Increase Their eCommerce Investments
November 16, 2021  |  B2B Payments

Companies expect eCommerce to play a more prominent role in their future business relationships. Similarly, business buyers tasked with finding new vendors or suppliers for their firms believe...

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What Online Merchants Get Right and Wrong at the Checkout
What Online Merchants Get Right and Wrong at the Checkout
November 15, 2021  |  eCommerce

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Consumers Show Preference For Buying Product Protection Plans From Retailers Over Manufacturers
Consumers Show Preference For Buying Product Protection Plans From Retailers Over Manufacturers
November 14, 2021  |  Insurance

It’s a common question heard when buying “big-ticket” durable goods: “Would you like a product protection plan for that?” Whether at a traditional cash register,...

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