PYMNTS Study

75% of Lease-to-Own Consumers Say It’s Their Only Option to Obtain Durable Goods
75% of Lease-to-Own Consumers Say It’s Their Only Option to Obtain Durable Goods
October 19, 2021  |  Retail

Building a trusted relationship with retail customers is the easiest way to ensure a healthy and dedicated business connection. Simply put, when businesses offer an...

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NEW DATA: Cash Strapped Consumers Want Mass Payments Via Digital Wallets and Will Pay For Choice
NEW DATA: Cash Strapped Consumers Want Mass Payments Via Digital Wallets and Will Pay For...
October 18, 2021  |  Consumer Finance

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The QSR Industry Has a Loyalty-Rewards Problem 
The QSR Industry Has a Loyalty-Rewards Problem 
October 15, 2021  |  Loyalty & Rewards

The digital-first food ordering habits that consumers have acquired since the pandemic have fundamentally changed the restaurant industry. A single touchpoint in a much broader,...

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Cross-Border Shoppers Face 11% More Checkout Friction Than Domestic Peers
Cross-Border Shoppers Face 11% More Checkout Friction Than Domestic Peers
October 15, 2021  |  Cross Border Commerce

It’s a big world out there and the rise in cross-border eCommerce presents unprecedented opportunities for businesses to reach new customers and expand into new...

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Profile of the Connected Consumer Emerging in Accelerated Pandemic Time
Profile of the Connected Consumer Emerging in Accelerated Pandemic Time
October 14, 2021  |  Commerce Connected

Until quite recently, few were familiar with terms like “the connected consumer” or “the connected economy” even though they’re both happening right around them. As the pandemic era is teaching us, there’s...

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63% of CFOs More Focused on Increasing Customers’ Lifetime Values 
63% of CFOs More Focused on Increasing Customers’ Lifetime Values 
October 13, 2021  |  CFO

The pandemic’s disruption to the economy and to business models has spurred chief financial officers (CFOs) to re-examine the strategies they use to reach their...

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40% of Companies Will Use Crypto to Make Purchases in the Next Year
40% of Companies Will Use Crypto to Make Purchases in the Next Year
October 13, 2021  |  Cryptocurrency

As businesses were pushed to make payments in new ways due to the events of 2020, they took a closer look at how emerging payment methods...

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Data Brief: 80% of US Consumers Have at Least One Subscription 
Data Brief: 80% of US Consumers Have at Least One Subscription 
October 12, 2021  |  Subscriptions

More than ever, consumers’ use of automated payments to manage their subscriptions is gaining ground. That comes in tandem with more subscriptions than ever, across...

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Q3 Online Checkout Friction Index: Lack of Payment Choice Drives Cart Abandonment
Q3 Online Checkout Friction Index: Lack of Payment Choice Drives Cart Abandonment
October 12, 2021  |  eCommerce

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