Is unbundling the future? So it would seem. Banking is being unbundled. Open banking, set in motion globally by a regulatory fiat called PSD2, gives licensed third parties access to banking infrastructure so that they can make their services available to existing bank customers. The...
Sometimes it pays to follow the scent. Each quarter for about the last 18 months, we’ve asked 4,000 consumers to tell us why they shopped in the physical store and how the physical store fit into their overall shopping pattern. Over that time, we examined...