Customer messaging and relationship startup Podium has notched $125 million in a Series C funding round led by YC Continuity, the company announced on Tuesday (April 7). Other investors included Sapphire Ventures, Alkeon Capital, Recruit Co., Ltd., IVP, Accel, Summit Partners and GV. Podium has...
Software-as-a-Service (SaaS) support platforms have more to worry about than solving customer service problems — they must manage the backlash when interrupted subscription payments shut customers out from getting the help they need. In the new Global Recurring Payments Tracker, Pablo Kenney, director of product...
When it comes to long-term consumer relationships, few businesses can top banks. They tend to keep ties with consumers over decades — and, sometimes, those ties can last generations for families. At the same time, financial institutions (FIs) typically know much less about their customers...
Speed to market and making decisions on the fly – no easy task when it comes to payments innovation. But the times have changed, and reaching for scale in new markets is critical. The process is smoothed a bit with sandboxes, as i2c VP of...
May 07, 2019
When it comes to long-term consumer relationships, few businesses can top banks. They tend to keep ties with consumers over decades — and, sometimes, those ties can last generations for families. At the same time, financial institutions (FIs) typically know much less about their customers than do social media platforms, streaming content providers and other […]
June 13, 2018
Speed to market and making decisions on the fly – no easy task when it comes to payments innovation. But the times have changed, and reaching for scale in new...
April 07, 2020
Customer messaging and relationship startup Podium has notched $125 million in a Series C funding round led by YC Continuity, the company announced on Tuesday (April 7). Other investors included Sapphire Ventures, Alkeon Capital, Recruit Co., Ltd., IVP, Accel, Summit Partners and GV. Podium has raised $92.6 million across four funding rounds since it was […]
