Digital Innovation/page/2 news and trends

New Data: Self-Service Innovation Emerges as Key to Credit Union Retention and Growth
Credit Unions // July 10, 2024

Credit union (CU) members tend to value benefits such as personal service and a sense of community associated with CUs. Data reveals, however, that CU members increasingly show interest in self-service options and the convenience they provide. Like many digital-first consumers, CU members increasingly expect...

New Report: How the World Does Digital: A Deep Dive Into Global Digital Engagement
Consumer Insights // June 26, 2024

How consumers engage in the digital world provides a better understanding of a country’s level of digital transformation. But which countries are leading the pack and which are lagging? Which activities do consumers perform digitally the most? PYMNTS Intelligence’s latest edition of “How the World...

How Credit Unions Are Playing David Against Industry Goliaths
Credit Unions // June 13, 2024

Regardless of a credit union’s size, members expect digital-first capabilities that can compete with what for-profit financial institutions (FIs) offer. While many CUs are rising to the innovation challenge, there are differences across the CU landscape. To measure CUs’ current and planned innovations, PYMNTS Intelligence...

What Are Merchants in Mexico Doing to Boost In-Store Sales?
VISA // May 20, 2024

Across Mexico, more consumers are turning to digital shopping features that offer savings and improve convenience while shopping in the store. Consumers enjoy walking into brick-and-mortar locations, but they also want the ease of using digital shopping features. Enter Click-and-Mortar™ shopping. PYMNTS Intelligence finds that...

Interviews & Exclusives
Saudi Arabia Takes Global Leadership Role in Click-and-Mortar™ Shopping

October 15, 2024
  In Saudi Arabia, consumers love Click-and-Mortar™ shopping, which mixes the best of online and in-store experiences. More than half of the country’s shoppers prefer either digitally assisted in-store shopping or online order with in-person pickup. Perhaps coming as little surprise, Saudi Arabia’s millennial and Generation Z consumers show the strongest enthusiasm for Click-and-Mortar™ shopping. […]

New Data: Self-Service Innovation Emerges as Key to Credit Union Retention and Growth

July 10, 2024
Credit union (CU) members tend to value benefits such as personal service and a sense of community associated with CUs. Data reveals, however, that CU members increasingly show interest in...

How Credit Unions Are Playing David Against Industry Goliaths

June 13, 2024
Regardless of a credit union’s size, members expect digital-first capabilities that can compete with what for-profit financial institutions (FIs) offer. While many CUs are rising to the innovation challenge, there...

What Are Merchants in Mexico Doing to Boost In-Store Sales?

May 20, 2024
Across Mexico, more consumers are turning to digital shopping features that offer savings and improve convenience while shopping in the store. Consumers enjoy walking into brick-and-mortar locations, but they also...

Quick Reads
FinCEN Announces New Digital Innovation Officer/Deputy Director

February 21, 2020
The Financial Crimes Enforcement Network (FinCEN) has announced Michael Mosier as its new digital innovation officer and deputy director. Mosier succeeds Jamal El-Hindi, who will serve as the interim chief data officer (CDO) for the Department of the Treasury. In that role, El-Hindi will apply his FinCEN experience to “help lead the vision, design and […]

Yelp Store Visits Aims To Boost Brands’ Consumer Visits

February 12, 2020
New ad products introduced by Yelp will let restaurants better understand the impact of their ads on local foot traffic, according to reports. The service, Yelp Store Visits, is primarily...

Goldman Sachs To Hire Engineers For Digital Innovation Program

April 03, 2019
In an effort to lure talented engineers its way, Goldman Sachs has rolled out a new program in which it will pay engineers to develop new finance apps. According to...