False Positives news and trends

Deep Dive: How AI And ML Can Reduce Fraud And Increase Customer Satisfaction
Fraud Prevention // February 23, 2021

Digital fraud is one of the most pressing issues facing the banking sector, with fraudsters deploying a vast array of methods to target financial institutions (FIs) and their customers. Loan fraud complaints totaled 17,349 in Q1 2020 compared to 4,416 complaints during the same period...

Deep Dive: How AI and ML Improve Fraud Detection Rates And Reduce False Positives
Fraud Prevention // September 01, 2020

Financial crime and other forms of digital fraud are a pressing concern for banks, credit unions and other FIs, with fraudsters stealing $2.8 billion from bank accounts in 2018. Banks are devoting time, money and effort to prevent this type of fraud, which stopped $22.3...

How ‘Data Exhaust’ Separates Legitimate Customers From Synthetic ID Fraudsters
Fraud Prevention // July 27, 2020

Consumers want a speedy, Amazon-like experience when creating accounts with their banks, but keeping fraudsters from slipping in among genuine users can be a challenge. In the FI Fraud Decisioning Playbook, John Kelly, chief administrative officer at Pentagon Federal Credit Union, discusses why financial institutions...

How To Keep Fraudsters From Scamming Banks Across Every Nook And Channel
Fraud Prevention // May 27, 2020

More consumers are turning to the omnichannel offerings of banks and credit unions (CUs) as they follow stay-at-home mandates, and cybercriminals are eager to launch attacks that make use of these channels. Account takeovers (ATOs) rose 347 percent from 2018 to 2019 — a problem...

Interviews & Exclusives
Wells Fargo on Fraud Decisioning And The New Consumer’s New Normal

May 04, 2020
Financial institutions (FIs) face tough decisions when trying to keep their clients safe. Customers and merchants rely on their banks and credit unions (CUs) to ensure they have secure, convenient online transactions, and many FIs work to detect fraud by looking for abnormal purchasing behaviors that could indicate something is amiss. Seeing consumers’ cards suddenly used […]

Can AI Help Fix A Broken AML System?

July 16, 2019
Criminals are not the only elements that can vex financial institutions when it comes to protecting against money laundering. False positives — instances of potential but uncertain fraud — can...

Fighting The Friendly Fraud Fight

November 21, 2017
Card not present (CNP) fraud is on the rise. Fraudsters are adept and adapting to the paths of least resistance when it comes to scamming merchants, issuers and consumers. But...