When it comes to digital engagement, there’s a lot at stake for credit unions. As detailed in “How Credit Union Innovation Can Drive Gen Z Engagement,” a PYMNTS Intelligence report created in collaboration with Velera (formerly PSCU/Co-op Solutions), a growing percentage of Gen Z consumers are transitioning...
Generative artificial intelligence (AI) is making everything easier, including scams. Bloomberg reports that the world’s banking industry is “scrambling” to contain the risk of AI-generated criminal attacks. And insiders have repeatedly told PYMNTS that AI could supercharge the capabilities of bad actors by providing turnkey and scalable cybertools, including...
The utility of artificial intelligence (AI) is often forgotten amid the hysteria swirling around it. But in a world where technology is advancing at an unprecedented pace, that utility can be transformative. “When you think about financial services, the [immediate use case] is obviously fraud protection,” Jeremiah Lotz,...
Beyond the chatbots and hype, artificial intelligence has the potential to improve financial services. Jeremiah Lotz, managing vice president of digital and data at PSCU, told PYMNTS that AI will wind up being a high-tech tool that can help credit unions improve the personal touch...
September 17, 2024
When it comes to digital engagement, there’s a lot at stake for credit unions. As detailed in “How Credit Union Innovation Can Drive Gen Z Engagement,” a PYMNTS Intelligence report created in collaboration with Velera (formerly PSCU/Co-op Solutions), a growing percentage of Gen Z consumers are transitioning into higher-paying jobs and more rewarding career paths, meaning they […]
August 23, 2023
Generative artificial intelligence (AI) is making everything easier, including scams. Bloomberg reports that the world’s banking industry is “scrambling” to contain the risk of AI-generated criminal attacks. And insiders have repeatedly told PYMNTS...
June 26, 2023
The utility of artificial intelligence (AI) is often forgotten amid the hysteria swirling around it. But in a world where technology is advancing at an unprecedented pace, that utility can be transformative....
March 10, 2023
Beyond the chatbots and hype, artificial intelligence has the potential to improve financial services. Jeremiah Lotz, managing vice president of digital and data at PSCU, told PYMNTS that AI will...
