PYMNTS Intelligence

Consumers Engage Digitally With Restaurants 34% More Than Grocers
Consumers Engage Digitally With Restaurants 34% More Than Grocers
June 26, 2024  |  Consumer Insights

As consumers turn to digital platforms to meet their food needs, their eCommerce adoption of restaurants is greater than for grocery. By the Numbers The...

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Consumers Are Tired of Merchant Surcharges and Tipflation
Consumers Are Tired of Merchant Surcharges and Tipflation
June 26, 2024  |  Economy

Merchant steering, which is a practice where retailers offer discounts to consumers if they use certain payment methods, could be getting eclipsed by surcharges and...

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New Report: How the World Does Digital: A Deep Dive Into Global Digital Engagement
New Report: How the World Does Digital: A Deep Dive Into Global Digital Engagement
June 26, 2024  |  Consumer Insights

How consumers engage in the digital world provides a better understanding of a country’s level of digital transformation. But which countries are leading the pack...

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29% of Vacationers Say Better Finances Mean More Summer Travel
29% of Vacationers Say Better Finances Mean More Summer Travel
June 25, 2024  |  Consumer Insights

July Fourth is just around the corner and, if you haven’t already done so, there is still time to make last-minute travel plans. But be...

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How the World Does Digital: A Deep Dive Into Global Digital Engagement
How the World Does Digital: A Deep Dive Into Global Digital Engagement
June 25, 2024  |  Consumer Insights

It’s time to take stock of global digital engagement. The pandemic has finally faded into memory and the flurry of consequential payments innovation has given...

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Grocers’ Brick-and-Mortar Engagement Outpaces Retailers’ 2 to 1
Grocers’ Brick-and-Mortar Engagement Outpaces Retailers’ 2 to 1
June 25, 2024  |  Retail

When it comes to shopping, consumers are turning to physical stores more for groceries than any other kind of purchase. By the Numbers For the...

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Women Who Lack Transportation Are 17% Less Likely to Get Medical Care
Women Who Lack Transportation Are 17% Less Likely to Get Medical Care
June 25, 2024  |  Healthcare

When it comes to getting an accurate reading on your health, nothing can replace an in-person meeting with a healthcare professional. However, 10% of U.S....

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Most US Consumers Would Pay a Fee to Get Instant Refunds and Rebates
Most US Consumers Would Pay a Fee to Get Instant Refunds and Rebates
June 24, 2024  |  Faster Payments

Overpayment disbursements — rebates, rewards, refunds, etc. — may not come to mind when considering a consumers’ overall cash flow, but, when these overpayments are...

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Shoppers Are Way More Interested in Personalized Discounts Than Recommendations
Shoppers Are Way More Interested in Personalized Discounts Than Recommendations
June 24, 2024  |  Consumer Insights

As consumers seek more individualized shopping experiences, PYMNTS Intelligence research finds that there is far greater demand for targeted promotions than for personalized recommendations without...

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