Payment problems don’t stay hidden inside the back office. When a customer reaches checkout, and a payment fails, stalls or gets declined for the wrong...
For many small businesses, the move away from cash will depend less on digital enthusiasm than on whether new payment tools can feel as simple,...
As companies race to defend against bots, deepfakes, synthetic identities and other AI-powered fraud attacks, many are creating a second crisis. Their legitimate users are...
For merchants, the most important consumer in 2026 may be the shopper who still says yes, but rarely says yes quickly. Get the Full Story...
The “Global Digital Shopping Index: The AI-Powered Shopper Has Arrived” shows that retail is moving into a new phase. Consumers are no longer just shopping...
A new PYMNTS Intelligence report suggests the most important shift in consumer credit may not be happening among prime borrowers at all. Get the Full...
Fraud losses and payment failures are getting harder to recover after settlement and middle market firms are responding by moving verification and identity checks earlier...
“The Schedule Shock: How Unstable Hours Turn Paychecks Into Guesswork” is the May 2026 edition of the Wage to Wallet Index, a PYMNTS Intelligence and...