PYMNTS Intelligence

Bad Customer Service Drives 85% of Consumers to Seek Chargebacks
Bad Customer Service Drives 85% of Consumers to Seek Chargebacks
October 30, 2025  |  Fraud Prevention

For years, merchants treated fraud prevention like seasonal window dressing — a necessary expense to get through the holiday rush. But this year’s PYMNTS Intelligence-Worldpay...

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Trust Beats Features in the Next Phase of Embedded Finance
Trust Beats Features in the Next Phase of Embedded Finance
October 29, 2025  |  eCommerce

Embedded finance has evolved from an emerging trend into a defining force behind marketplace success. Get the Full Story Complete the form to unlock this...

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AI Agents Are Moving to the Front of the Checkout Line
AI Agents Are Moving to the Front of the Checkout Line
October 29, 2025  |  Artificial Intelligence

As shoppers increasingly rely on AI assistants to search, compare and buy, the traditional customer journey is disappearing. Instead of typing into search bars, consumers...

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21% More Invoices Paid Early Signal a New Era of Supplier Trust
21% More Invoices Paid Early Signal a New Era of Supplier Trust
October 28, 2025  |  Working Capital

The surprise in the 2024-2025 Growth Corporates Working Capital Index isn’t that companies managed their cash better. Get the Full Story Complete the form to unlock...

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Instant Pay Turns Every Payout Into a Loyalty Opportunity
Instant Pay Turns Every Payout Into a Loyalty Opportunity
October 28, 2025  |  Money Mobility

In the instant economy, how fast money moves determines how people work, spend and stay loyal. The new “Money Mobility Ecosystem: Meeting Recipient Expectations in...

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CHNGNetwork: Where the Next Version of the Economy Is Being Written
CHNGNetwork: Where the Next Version of the Economy Is Being Written
October 27, 2025  |  Connected Economy

The next version of the global economy is being written. Every so often, there are moments when you can feel that the ground beneath us...

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The Fragile Backbone of the US Economy: Inside the Labor Economy
The Fragile Backbone of the US Economy: Inside the Labor Economy
October 27, 2025  |  Consumer Finance

The “Wage to Wallet™ Index: Measuring the Labor Economy’s Impact on U.S. Financial and Economic Health,” a collaboration between PYMNTS Intelligence, WorkWhile and Ingo Payments,...

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CFOs Race the Clock as ‘Time to Cash™’ Becomes the New KPI
CFOs Race the Clock as ‘Time to Cash™’ Becomes the New KPI
October 24, 2025  |  Spend Management

The clock on cash flow is ticking. The countdown to liquidity is defining who wins and who falls behind in the real-time economy. Get the...

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The $95B Wake-Up Call: ‘Good Enough’ Digital Identity Is Costing Firms Growth
The $95B Wake-Up Call: ‘Good Enough’ Digital Identity Is Costing Firms Growth
October 23, 2025  |  Cybersecurity

In an era where artificial intelligence-driven bots and digital agents are rewriting the rules of commerce, many companies still believe their identity verification systems are...

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