PYMNTS Intelligence

Keeping Up With the CFOs: The Value of Benchmarking Middle-Market Working Capital Efficiency
Keeping Up With the CFOs: The Value of Benchmarking Middle-Market Working Capital Efficiency
February 18, 2025  |  Business

That which can be measured can be improved. The statement is often attributed to management consultant Peter Drucker. The right data, collected and analyzed at...

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Consumers Say Instant Payments Key to Healthcare Patient Satisfaction
Consumers Say Instant Payments Key to Healthcare Patient Satisfaction
February 18, 2025  |  Healthcare

The ease of paying everything from phone bills and credit card balances to car loans and mortgages through a variety of payment solutions is something...

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Mobile Phones Become the Storefront for Today’s On-the-Go Consumer
Mobile Phones Become the Storefront for Today’s On-the-Go Consumer
February 18, 2025  |  Consumer Insights

Mobile phones have long been our go-to cameras, atlases, encyclopedias, newspapers, calculators, clocks, calendars and, occasionally, telephones. It was only a matter of time before...

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62% of Credit Card Outsiders Use Alternative Credit Products
62% of Credit Card Outsiders Use Alternative Credit Products
February 18, 2025  |  Alternative Credit

Many consumers without credit cards face financial challenges. The PYMNTS Intelligence report “What Credit Card Outsiders Want — and How FIs Can Bring Them Back”...

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Data-Driven Strategies Help Gaming Platforms Win Next-Level Revenue
Data-Driven Strategies Help Gaming Platforms Win Next-Level Revenue
February 18, 2025  |  eCommerce

Success in gaming isn’t just about great content. It’s about turning insights into action. Every player interaction, transaction and engagement presents an opportunity, yet too...

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45% of Non-Recurring Transactions Now Use Instant Payments
45% of Non-Recurring Transactions Now Use Instant Payments
February 17, 2025  |  Payment Methods

The gig economy and gaming industries have driven a rise in ad hoc transactions, payments made outside of regular invoicing and payroll. Businesses are relying...

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63% of Small Businesses Bet Big on Word of Mouth for New Customers
63% of Small Businesses Bet Big on Word of Mouth for New Customers
February 17, 2025  |  SMBs

Small- to medium-sized businesses (SMBs) make up most of all U.S. businesses, and each business is as different as its owner. It stands to reason,...

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Walmart Lags eCommerce While Amazon Laps Mobile Shopping
Walmart Lags eCommerce While Amazon Laps Mobile Shopping
February 14, 2025  |  Retail

As the battle for eCommerce dominance intensifies, Walmart is making strides in expanding its online presence. The retail giant has elevated its digital sales and...

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60% of Consumers Use Voice Assistants
60% of Consumers Use Voice Assistants
February 14, 2025  |  artificial intelligence

Younger generations are drawn to the rise of generative artificial intelligence (GenAI) technology. At the same time, excitement around voice assistants, once heralded as the...

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