PYMNTS Intelligence

Digital Health Streamlines Care, but the Physician Role Remains Crucial
Digital Health Streamlines Care, but the Physician Role Remains Crucial
February 13, 2025  |  Healthcare

The healthcare industry is turning to digital tools and technologies to improve patient care. From artificial intelligence (AI) and telehealth to robotics and AI-driven diagnostics,...

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75% of Zillennials Shop Both Online and In-Store
75% of Zillennials Shop Both Online and In-Store
February 13, 2025  |  Retail

Zillennials, consumers born between 1991 and 1999, are leading the charge in the digital shopping era. While they are digital natives well-versed in online shopping,...

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Get, Keep and Grow Customers: Credit Unions Double Down on Digital
Get, Keep and Grow Customers: Credit Unions Double Down on Digital
February 13, 2025  |  Credit Unions

Credit unions have long jockeyed to gain consumer loyalty and top-of-mind status against mega-banks, and more recently, digital-only banks. The competition may seem a bit...

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January’s Inflation Shows Essential Expenses Erode Consumers’ Purchasing Power
January’s Inflation Shows Essential Expenses Erode Consumers’ Purchasing Power
February 12, 2025  |  Economy

It’s not just about the eggs. Consumers were already feeling the pinch of higher inflation well before the January data on the Consumer Price Index...

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Zillennials Choose Access Over Car, Home Ownership
Zillennials Choose Access Over Car, Home Ownership
February 12, 2025  |  Consumer Insights

While their millennial peers may have been the first to embrace subscription services and gig economy jobs, zillennials (born between 1991-1999) are redefining ownership altogether....

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82% of US Workforce Believes GenAI Boosts Productivity
82% of US Workforce Believes GenAI Boosts Productivity
February 12, 2025  |  artificial intelligence

Generative artificial intelligence (GenAI) is changing the way we work, and a new PYMNTS Intelligence report, “GenAI: A Generational Look At AI Usage And Attitudes,” reveals...

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Sales Prospects Brighten as Small Businesses Find Life in Loyalty Programs
Sales Prospects Brighten as Small Businesses Find Life in Loyalty Programs
February 12, 2025  |  SMBs

Thus far into 2025, the year has been an eventful one — to say the least. And the volatility of everything from tariffs (and possible...

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Healthcare’s Payment Frictions Find Instant Digital Solution, Study Shows
Healthcare’s Payment Frictions Find Instant Digital Solution, Study Shows
February 11, 2025  |  Money Mobility

Despite rapid advancements in digital payments, healthcare transactions remain frustratingly slow and outdated. Patients accustomed to seamless digital transactions elsewhere are still dealing with lengthy...

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78% of US Online Retailers Want Tech Upgrades to Improve Checkout Experience
78% of US Online Retailers Want Tech Upgrades to Improve Checkout Experience
February 11, 2025  |  Checkout Conversion

Middle-market merchants are focusing on improving the checkout experience to better serve customers and improve conversion rates. According to a PYMNTS Intelligence report, “U.S. Merchants...

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