Videoconferencing news and trends

WilsonHCG On Leveraging Video, Digital ID Tools To Ease Remote Hiring
Authentication // January 15, 2021

Hiring and vetting job applicants remotely has become par for the course, but not all companies know how to verify job applicants' identities digitally, says Alicia O’Brien, vice president of innovation at global hiring and recruitment firm WilsonHCG. O’Brien tells PYMNTS how businesses can tap...

Innovating the ATM Beyond Cash
Credit Unions // May 27, 2020

The COVID-19 pandemic is accelerating the pace of digital innovation across the financial sector, and credit unions (CUs) are no exception. CU branches across the United States have temporarily closed to help slow the spread of contagion, forcing CUs to find new ways to engage...

Amazon Launches Chime To Compete With Microsoft, Cisco
Amazon // February 15, 2017

With the launch of Chime, a calling and video messaging software available as a web application, Amazon is now in direct competition with Microsoft’s Skype for Business and Cisco’s WebEx. The Seattle-based company is making the software available through Amazon Web Services, which started out as...

Interviews & Exclusives
Innovating the ATM Beyond Cash

May 27, 2020
The COVID-19 pandemic is accelerating the pace of digital innovation across the financial sector, and credit unions (CUs) are no exception. CU branches across the United States have temporarily closed to help slow the spread of contagion, forcing CUs to find new ways to engage with their members via connected technologies, from mobile devices to […]

Quick Reads
Zoom: We Don’t Use Calls to Train AI

August 13, 2023
Zoom has clarified its artificial intelligence (AI) policy after it made headlines last week. As noted here, the videoconferencing company had updated its terms of service in a way that suggested customer video calls could be used to train its AI models.  However, Zoom Chief Product Officer Smita Hashim published an updated blog post Friday (Aug. 11) to make the […]

Amazon Launches Chime To Compete With Microsoft, Cisco

February 15, 2017
With the launch of Chime, a calling and video messaging software available as a web application, Amazon is now in direct competition with Microsoft’s Skype for Business and Cisco’s WebEx. The...