Credit unions know they need to be digitally savvy, but having the most user-friendly mobile app is not enough to catch and keep consumer attention. Fifty-six percent of surveyed CU executives said that convenient banking matters, and 46% of surveyed members said it is something...
As consumers worry about financial wellness, 66% expect no improvement, and 29% expect their finances will worsen. Credit unions can stand out to existing and potential members with better rates than competitors on credit products and high-yield savings accounts. At the same time, CU members...
With millions of Americans still struggling to access traditional credit options, achieving full financial inclusion will be neither quick nor easy. With an estimated 307 million smartphone users in the U.S., however, the emergence of mobile technologies has created opportunities to expand credit access to...
With concerns over the banking system dominating the news after the collapse of Silicon Valley Bank and others, it can be easy to lose sight of another consequential problem: financial access. Although the challenge of financial inclusion is most acute in developing countries, it remains...