PYMNTS Study

Eight in 10 Small Businesses Want Credit and on Their Terms

Eight in 10 Small Businesses Want Credit and on Their Terms
Eight in 10 Small Businesses Want Credit and on Their Terms
January 23, 2026  |  SMBs

Small businesses are sending lenders the message that credit is broadly within reach, so the real fight is over flexibility and control. Get the Full...

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December Labor Economy Wage Gains Could Add $32 Billion to GDP, Even as Worker Confidence Lags
December Labor Economy Wage Gains Could Add $32 Billion to GDP, Even as Worker Confidence...
January 23, 2026  |  Consumer Insights

“Wage to Wallet™ Index: The Divided Recovery: Labor Economy Workers Face an Uncertain 2026” is a collaboration between PYMNTS Intelligence, WorkWhile and Ingo Payments. This...

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Digital Bank Users Say They’re Ready to Move 35% of Payments Off Cards
Digital Bank Users Say They’re Ready to Move 35% of Payments Off Cards
January 21, 2026  |  Consumer Payments

As Pay by Bank becomes more visible in the U.S. payments market, one group of consumers is clearly leading the way: those who use digital...

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Synthetic IDs and Agent Bots Force Banks to Rethink Verification
Synthetic IDs and Agent Bots Force Banks to Rethink Verification
January 21, 2026  |  Digital Identity

Growth in a digital world requires standout digital infrastructure and tooling. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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Regulators Rewrite How Blockchain Gets Built
Regulators Rewrite How Blockchain Gets Built
January 19, 2026  |  Blockchain

For much of blockchain’s commercial life, regulation functioned as a question mark rather than a framework. Get the Full Story Complete the form to unlock...

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Banks Overestimate Their Identity Defenses to the Tune of $34B a Year
Banks Overestimate Their Identity Defenses to the Tune of $34B a Year
January 16, 2026  |  Digital Identity

As financial services firms push deeper into digital channels, identity verification has quietly become one of the most consequential—and most underestimated—forces shaping growth, risk and...

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Only 24% of Americans Saved More in 2025
Only 24% of Americans Saved More in 2025
January 16, 2026  |  Consumer Insights

A growing share of Americans look financially stable on paper yet remain one unexpected bill away from strain, according to PYMNTS Intelligence research that reframed...

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More Than 60% of US Adults Now Start New Tasks With AI
More Than 60% of US Adults Now Start New Tasks With AI
January 16, 2026  |  Artificial Intelligence

For most of the internet era, consumer search behavior followed a familiar routine. Get the Full Story Complete the form to unlock this article and...

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44% of Consumers Hit a Wall When Paying Medical Bills
44% of Consumers Hit a Wall When Paying Medical Bills
January 15, 2026  |  Healthcare

Healthcare’s digital transformation is no longer defined by whether patients will use virtual tools, but by how well the rest of the system keeps up...

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