PYMNTS Intelligence

A Third of Consumers Have Been Victimized by Credit Card Fraud
A Third of Consumers Have Been Victimized by Credit Card Fraud
December 05, 2024  |  Security & Fraud

Credit card fraud is a rising concern for American consumers, with nearly 1 in 3 reporting fraudulent charges in the past year. As incidents of...

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Fed Beige Book: Slight Economic Growth, Rising Business Optimism
Fed Beige Book: Slight Economic Growth, Rising Business Optimism
December 04, 2024  |  Economy

PYMNTS Intelligence, through the last several months, has taken stock of where consumers are spending, and how they contend with inflation. Among their strategies has...

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Report: Embedded Finance Turns Eyeballs Into Revenue for Software Publishing Platforms
Report: Embedded Finance Turns Eyeballs Into Revenue for Software Publishing Platforms
December 03, 2024  |  eCommerce

Embedded finance is no longer optional. As competition intensifies, firms that embrace these innovations will lead the way, while those that hesitate risk falling behind....

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71% of Financial Institutions Turn to AI to Fight Faster Payments Fraud
71% of Financial Institutions Turn to AI to Fight Faster Payments Fraud
December 03, 2024  |  Fraud Prevention

As demand for faster payments grows, so does the risk of fraud. More than 170 million U.S. consumers received at least one disbursement in the...

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Construction Sector’s Digital Makeover Includes Easier Working Capital Access
Construction Sector’s Digital Makeover Includes Easier Working Capital Access
December 02, 2024  |  B2B Payments

The construction sector accounts for about 4.4% of U.S. GDP  and is tied to about $2.2 trillion in annualized spending. On Monday (Dec. 2), the...

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BNPL’s In-Store Struggle: Digital Darling Hits Brick Wall in Physical Retail
BNPL’s In-Store Struggle: Digital Darling Hits Brick Wall in Physical Retail
December 02, 2024  |  BNPL

Black Friday’s in the rearview mirror. Cyber Monday is here. Part of what incentivizes a consumer to buy is if and when their preferred payment...

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44% of UK Consumers Plan to Use Digital Wallets Beyond Payments
44% of UK Consumers Plan to Use Digital Wallets Beyond Payments
December 02, 2024  |  Consumer Insights

In recent years, digital wallets have become an essential tool for making online payments, but their uses are quickly expanding. In the U.K., nearly half...

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71% of German Consumers Used a Digital Wallet in the Past Year
71% of German Consumers Used a Digital Wallet in the Past Year
December 02, 2024  |  Digital Payments

Digital wallets have become a key tool for German consumers, especially for online shopping and banking. Consider that 71% of consumers in Germany used a...

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GenAI Powers 97% of CMOs’ Customer Service Strategies
GenAI Powers 97% of CMOs’ Customer Service Strategies
December 02, 2024  |  artificial intelligence

It’s no surprise that GenAI is rapidly reshaping the landscape of customer service in the banking and payments industry. By automating repetitive tasks, improving personalization...

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